Peak Well (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website peakness.co or make a purchase from us.

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1. Information We Collect We may collect the following types of information: • Personal Information: Name, email address, phone number, shipping and billing address, and payment details. • Non-Personal Information: Browser type, IP address, and other technical details collected automatically through cookies or similar technologies.

 

2. How We Use Your Information We use your information to: • Process and fulfill your orders. • Communicate with you regarding your purchases or customer support inquiries. • Improve our website, products, and services. • Send promotional or informational emails (only with your consent).

 

3. Payment Card Protection We take your security seriously. All transactions are processed through secure, encrypted payment gateways that comply with industry standards. Your payment information is not stored on our servers.

 

4. Data Protection & Security We implement robust security measures to protect your information from unauthorized access, disclosure, or breaches. However, no online transmission or storage system is 100% secure.

 

5. Data Sharing We do not sell or share your personal information with third parties, except: • With service providers that assist us in fulfilling your orders or operating our website. • When required by law or to protect our legal rights.

 

6. Cookies Our website uses cookies to improve user experience, analyze traffic, and customize content. You can disable cookies in your browser settings, but doing so may affect the functionality of our website.

 

7. Your Rights You have the right to: • Access, update, or delete your personal information. • Opt-out of promotional communications by clicking “unsubscribe” in emails.

 

8. Refund Policy We stand by the quality of our products with a 30-Day Money-Back Guarantee. • If you’re not satisfied with your purchase, contact us within 30 days for a refund or return. • Proof of purchase may be required, and items must be returned in their original packaging when applicable.

 

9. Data Breach Notification In the unlikely event of a data breach, we will notify affected customers promptly via email and provide recommendations on protecting your information.

 

10. Updates to This Privacy Policy We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date.

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11. Shipping Policy: 

Thank you for visiting and shopping with us. Below are the terms and conditions that constitute our Shipping Policy.

 

Shipping Cost

A flat shipping fee of $6.95 applies to all orders.

 

Delivery Time

We strive to process and ship your order as quickly as possible. Orders are typically delivered within 7 to 10 business days after processing.

 

Processing Time

Orders are processed within 1–2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

 

Tracking Information

Once your order ships, you will receive an email with tracking information.

 

Delays

Delivery times may occasionally be extended due to factors beyond our control, such as weather, holidays, or carrier delays.

 

If you have any questions or concerns about your order, feel free to contact us at 801-6167015 or peakwellgroup@gmail.com

 

12. Contact Us If you have questions about this Privacy Policy, your data, or our refund policy, please contact us: Phone 801-616-7015  • Email: peakwellgroup@gmail.com •Address: 77 North 630 East. American Fork, Utah, 84003.